Return Policy (Wholesale Orders Only)

Last updated: December 6, 2025

Silrenza operates as a wholesale-only business. All products are sold for resale purposes, and the following return policy applies to all wholesale orders, including orders placed through Faire or direct wholesale arrangements.

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Final Sale Policy

• All wholesale orders are final sale.

• We do not accept returns or exchanges for wholesale orders unless the items are defective or incorrectly shipped.

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Damaged or Incorrect Items

If you receive items that are damaged or shipped incorrectly, please contact us within 7 days of delivery with clear photos of the issue.

Upon review and approval, Silrenza will arrange a replacement, credit, or other appropriate resolution.

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Non-Returnable Items

The following items are non-returnable under all circumstances:

• Wholesale merchandise sold for resale

• Final sale items

• Custom, made-to-order, or special production items

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Shipping & Claims

• Shipping fees are non-refundable.

• Silrenza is not responsible for damage caused by the carrier after delivery, but we will assist with claims where applicable.

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Contact Information

For any issues related to your wholesale order, please contact us at:
📧 silrenza@gmail.com