FAQ – Frequently Asked Questions
⭐ FAQ – Wholesale Information
1. Do you offer wholesale?
Yes. Silrenza is a wholesale-only brand, supplying curated silk and cashmere collections to boutiques and independent retailers.
2. Where do you ship from?
Silrenza is based in Canada.
Orders are fulfilled from our Canadian location or through trusted production partners, depending on product availability.
3. What is your minimum order quantity (MOQ)?
We offer boutique-friendly minimum order quantities.
MOQs may vary by style — please refer to individual product listings or contact us for details.
4. What are your shipping terms?
Shipping costs are not included unless otherwise specified.
Shipping fees and delivery timelines are confirmed based on order size, destination, and product availability.
5. Do you offer restocks or reorders?
Yes. Many core styles are available for restock, subject to availability.
Please contact us for reorder options on best-selling items.
6. What is your return policy for wholesale orders?
All wholesale orders are final sale, except in cases of manufacturing defects or fulfillment errors.
Any issues must be reported within 7 days of delivery.
7. How can I place a wholesale order or get in touch?
Wholesale orders can be placed directly through Faire, or you may contact us for additional support.
📧 Email: silrenza@gmail.com
We typically respond within 24 hours.